IT Managed Services

Financial Ombudsman ServicecontractContracts FinderRef tender_272175/1059427complete
View buyer

Estimated value

£16.3m

Awarded value

£16.3m

Awarded 29 Mar 2022

Suppliers

1

Lots

1

1 awarded

Published

06 Apr 2022

Deadline 07 Feb 2022

Description

Contract for the provision of managed IT services to encompass: 1)Ongoing support, maintenance and development of our case management system; 2) Ongoing support, maintenance and development of our new cloud-based enterprise data warehouse; 3) Design, development and ongoing support and maintenance of a new digital engagement capability for our business; and 4) Provision of IT resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis.

Scope

Reference
tender_272175/1059427
Total value
£16,336,546 excluding VAT
Commercial tool
Standalone contract
Contract dates
28 Apr 2022 to 27 Apr 2026
CPV classifications
72000000

Submission & procedure

Submission deadline
07 Feb 2022, 12:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£16.3m

Award date

29 Mar 2022

Contract start

28 Apr 2022

Contract end

27 Apr 2026