ITSM Renewal and Expansion
Estimated value
£237k
Awarded value
£237k
Awarded 12 Jun 2026
Suppliers
1
Lots
1
1 awarded
Published
22 Jun 2026
Deadline 01 Feb 2026
Description
A cloud-based IT Service Management (ITSM) solution with integrated service desk functionality, aligned to established ITSM policies and processes through an intuitive, no-code interface. The solution incorporates flexible, ITIL aligned processes and a CMDB with out of the box automation, supported by an experienced in-house ITSM team.
Scope
- Reference
- 222026
- Total value
- £236,613 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Feb 2026 to 01 Feb 2029
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 01 Feb 2026, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£237k
Award date
12 Jun 2026
Contract start
02 Feb 2026
Contract end
01 Feb 2029
Awarded to