Community Reablement & Home Care Services for Adults in Hammersmith & Fulham

CQC Rating Potential Providers must be registered with the Care Quality Commission (CQC) for the provision of personal care and must hold a minimum overall CQC rating of “Good”. Potential Providers must also ensure that any sub-contractors who they engage to provide regulated activities (as described in the Specification) are required at all times to hold and maintain an “Outstanding” or “Good” CQC rating. Financial Capacity Potential Providers and all Subcontractors will be assessed for financial capacity. If the Potential Provider has a poor credit rating (which is a score of 50 or less in a CreditSafe check) and further assessment of the supporting documentation highlights concerns over financial viability that cannot be reasonably satisfied, then it is likely that the bid will be excluded.

Technical Ability Potential Providers must demonstrate relevant technical experience in delivering regulated Reablement and Homecare services that reflect the scope, scale and complexity described in the Specification. For Lot 1 – Community Reablement, to meet the minimum standard for the conditions of participation, Potential Providers must provide evidence of either: Option A (Single Contract): One (1) current Community Reablement contract with a Local Authority or NHS body in which the Potential Provider received a minimum value of £250,000 in the 2025/26 financial year; OR Option B (Multiple Contracts): Up to a maximum of three (3) current, Community Reablement contracts with Local Authority and/or NHS bodies, which, when combined, means that the Potential Provider received a minimum value of £390,000 in the 2025/26 financial year. For Lot 2 – Homecare, to meet the minimum standard for the conditions of participation, Potential Providers must provide evidence of either: Option A (Single Contract): One (1) current Homecare contract with a Local Authority or NHS body, in which the Potential Provider received a minimum value of £1.5 million in the 2025/26 financial year; OR Option B (Multiple Contracts): Up to a maximum of three (3) current Homecare contracts with a Local Authority and/or NHS bodies which, when combined, means that the Potential Provider received a minimum value of £2 million in the 2025/26 financial year. Providers are required to demonstrate the actual monetary value received (i.e. income invoiced and/or paid) from Homecare or Community Reablement contracts delivered during the 2025/26 financial year. Potential Providers and any sub-contractors must demonstrate that they have a CQC registered operational office or delivery base that has a minimum CQC rating of “Outstanding” or “Good” located within the London Borough of Hammersmith & Fulham or in one of the Boroughs that share a boundary with Hammersmith & Fulham. This includes: · Royal Borough of Kensington and Chelsea · London Borough of Brent · London Borough of Ealing · London Borough of Hounslow · London Borough of Richmond upon Thames · London Borough of Wandsworth All Conditions of Participation relating to technical ability, regulatory compliance and local operational presence have been set in direct alignment with the requirements of the Specification to ensure that appointed Providers are capable of delivering the Services to the required standard. Where minimum standards are specified in relation to technical ability, regulatory compliance, or local operational presence, these will be assessed on a pass/fail basis as Conditions of Participation. Potential Providers failing to meet these minimum standards will be excluded from the procurement process.