FOI Customer Relationship Management System
Estimated value
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Awarded value
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Suppliers
1
1 SME
Lots
1
1 awarded
Published
02 May 2025
Description
Provision of Infreemation, a dedicated cloud-based CRM solution specifically designed for managing and automating Freedom of Information (FOI) requests.
Scope
- Reference
- ocds-h6vhtk-050c8d
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - unknown
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to
Awarded suppliers· 1 supplier
Awarded —
Award value
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Other contracts from DFT Operator Limited 'DFTO'
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Digital Interactive Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| G Cloud 15 | contract | — | 24 Jul 2026 |
| Provision of Complaints System for Royal Borough of Kingston | call off | £100k | 03 Jul 2026 |
| P5822 Case Management Software | contract | £38k | 23 Oct 2025 |
| Customer Relationship Management (CRM) System | contract | — | 14 Oct 2025 |
| Online cloud based solution for customer query management | contract | £57k | 22 Aug 2025 |
| Information Request Management System, Support & Maintenance | contract | £36k | 19 Jul 2024 |
| Request for Quotation for the provision of FOI, SAR and Complaints Management System | call off | £62k | 22 Nov 2023 |
| WSCC - JS - Customer query management tool | contract | £60k | 25 Jul 2022 |
| UKGI Training Management System | contract | £16k | 31 Jan 2022 |
| Infreemation complaint and case management system | contract | £49k | 07 Sept 2021 |