Provision of a Financial Well-being and Debt Advice Service in the Borough Council of Newcastle–under–Lyme 2026 – 2029
Estimated value
—
Awarded value
£210k
Suppliers
1
Lots
1
Published
10 Jun 2026
Description
The Borough Council of Newcastle-under-Lyme is seeking an experienced provider to continue the delivery of a Financial Well-Being and Debt Advice Service. This service remains a priority for the Council particularly in the current economic climate.
Scope
- Reference
- ocds-h6vhtk-0610ce
- Commercial tool
- Standalone contract
- Contract dates
- 30 Sept 2026 to 30 Sept 2028Possible extension to 30 Sept 2029
Option for the Borough Council of Newcastle-under-Lyme to extend by one additional year post LGR.
- CPV classifications
- 79412000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Price | The price must be in line (or below) the budget available for delivery of the service. | price | 30.00% |
| Quality | Service Model and Accessibility | quality | 20.00% |
| Quality | Quality of Advice, Compliance and Safeguarding | quality | 20.00% |
| Quality | Outcomes, Impact and Performance Management | quality | 20.00% |
| Social Value | Social Value and Community Collaborative Working | quality | 10.00% |
Participation
Conditions suppliers must meet to bid.
The provider must be authorised and regulated by the Financial Conduct Authority (FCA) to deliver debt counselling or debt adjustment services.
Debt advisors must hold the necessary qualifications and certifications that meet the standards set by the Money and Pensions Service (MaPS).
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£210k
Award date
08 Jun 2026
Contract start
30 Sept 2026
Contract end
30 Sept 2028