Emergency Services Network (ESN) End User Devices
Estimated value
£15.0m
Awarded value
—
Suppliers
0
Lots
4
Published
12 Jun 2026
Description
The procurement will contract for commercially available off‑the‑shelf (COTS) mobile communication devices to be developed by successful suppliers to meet ESN technical, security and public safety requirements, in order to achieve ESN certification. Individual contracts will be awarded for each device selected. For the avoidance of doubt, if a Bidder is awarded multiple contracts, a separate contract will have to be signed for each individual device. The Authority intends to award contracts to suppliers in order to maximise choice and operational resilience. The maximum numbers of contracts to be awarded in each lot are as follows: Lot 1 – 5 Lot 2 – 2 Lot 3 – 2 Lot 4 - 4 The award of contracts is also subject to the following rules: 1. For Lots 1 and 4, the Authority will, as default, award only four and three contracts respectively. However, the Authority requires one or more dual mode devices (ESN plus Tetra DMO) in each lot in addition to devices solely for use on the ESN. If the leading four bids making up the target number of contracts by Most Advantageous Tender (MAT) score do not include a bid for a dual mode device, the Authority may award a fifth contract to a supplier offering a dual mode device based on the highest MAT score for that device. 2. Where a Bidder is relying on a sub-contractor to fulfil its contractual obligations and more than one bid is submitted based on the same device and/or sub-contractor under these conditions, the Authority reserves the right to award a contract only to the Bidder achieving the highest MAT score. If this rule is invoked by the Authority and the MAT rankings of the relevant bidders under the rule are above that of the lowest ranking Bidder awarded a contract, the Authority reserves the right to award a contract to the Bidder or Bidders with the highest MAT ranking or rankings immediately below that of the lowest ranking successful bidder. However, the Authority is not obligated to do so. For example, if four contracts are to be awarded in Lot 1 and two relevant bidders under this rule are placed first and third on MAT ranking, the Authority will only award a contract to the first ranked Bidder and reserves the right to award a further contract to the fifth ranked bidder if different to the first and third. 3. If both this rule and rule 1 are invoked together in any Lot, the Authority reserves the right only to award any additional contract to the highest MAT ranked bid offering a dual mode device. 4. Where a Bidder submits multiple bids for places on the same Lot, the Authority reserves the right, at its sole discretion, to only award contracts to up to two of those bids with the highest Most Advantageous Tender (MAT) scores provided that those scores place both bids within the maximum number of contracts to be awarded in the lot. The scope of this procurement is limited to device development, testing and ESN certification activities. The routine supply of certified devices, accessories and associated services to operational users is expected to be delivered through call‑off contracts under GCA's NS4 framework (RM6377). However, the Authority may procure some developed Devices for purposes such as testing and trials. These will not be for full operational use.
Scope
- Reference
- Project_18674
- Total value
- £15,000,000 excluding VAT£18,000,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Feb 2027 to 31 Jan 2029
- Main category
- services
- CPV classifications
- 32250000722121006420000072254000
- Contract locations
- UK, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Device Quality | Mandatory Technical Requirements Pass / Fail Bidder Capability Responses 15% Device Development Timeline 10% Other Technical Requirements 65% Supplier Presentation 10% Please note - weighting criteria may be subject to change until release of ITT documentation | quality | 70.00% |
| Maximum Device and Warranty Unit Price | Maximum sale price of certified device to Emergency Service User Organisations via Government Commercial Agency procurement route 90% Maximum sale price of extended warranty for certified device to Emergency Service User Organisations via Government Commercial Agency procurement route 10% | price | 20.00% |
| Social Value | Bidders will be required to respond to a single Social Value question aligned to the Cabinet Office Social Value Model (PPN002), specifically Mission: Clean Energy Superpowerm Outcome 4 – Sustainable Procurement, MAC: 4a. Bidders shall be evaluated agaisnt their submitted method statement and project plan setting out specific, measurable and time-bound commitments to deliver additional environmental benefits through the performance of the contract, including working towards net zero greenhouse gas emissions and the use of clean energy and green technologies. Responses will be evaluated against MAC4a following the process detailed at PPN002 and described in the ITT. | quality | 10.00% |
Participation
Conditions suppliers must meet to bid.
Bidders will be required to complete a Financial Viability Risk Assessment (FVRA). This is included in the Bidder Prior Screening Phase. This is intended to inform the Authority of any financial risks a Bidder may carry and any mitigations that may need to be put in place. The Authority may, at its own discretion, require mitigation from a Bidder for any assessable metrics scoring in the two highest risk categories in order for that Bidder to remain included in the tender process. Insurances will be required from winning Bidders for contracts to be entered into as follows: Third Party and Product Liability: £10,000,000 per occurrence, number of annual occurrences unlimited except for products and pollution liability with annual liability limited to £10,000,000 in total. Professional Indemnity Insurance: £5,000,000 in respect of any one claim and in the aggregate per annum. United Kingdom compulsory insurances under applicable law in full including UK employer’s liability insurance and motor third part liability insurance.
Questions on relevant supplier capability and experience will be issued as part of the tender process under the Competitive Flexible Procedure.
Submission & procedure
- Enquiry deadline
- 07 Jul 2026, 5:00 pm
- Submission address
- https://homeoffice.app.jaggaer.com/web/login.html ↗
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure
Lots · 4 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | ESN Rugged Smartphone | £6.0m | active |
| 2 | ESN Rugged Featurephone | £2.5m | active |
| 3 | ESN Non-rugged Smartphone | £2.5m | active |
| 4 | ESN Fixed Vehicle Device | £4.0m | active |