Omnichannel Contact Centre Solution
Estimated value
£2.3m
Awarded value
£2.3m
Awarded 28 Mar 2025
Suppliers
1
Lots
1
1 awarded
Published
04 Apr 2025
Deadline 26 Mar 2025
Other contracts from Care Quality Commission· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| Increasing feedback through digitial advertising | contract | £233k | 14 Apr 2026 |
| Healthwatch England Digital Systems 2026_2028 | contract | £40k | 08 Apr 2026 |
| Experts by Experience | call off | £8.7m | 07 Apr 2026 |
| Experts by Experience | contract | — | 02 Apr 2026 |
| RM6219 DPS Call-Off contract for Wellbeing Training for Managers | contract | — | 18 Mar 2026 |
| Newspaper Licence Agency (NLA) Media Access 2026/30 | contract | — | 09 Mar 2026 |
| Website Hosting Services | contract | £2.8m | 20 Feb 2026 |
| Workforce Solutions | contract | £15.0m | 20 Feb 2026 |
| Omni Channel Contact Centre Solution | contract | £1.1m | 20 Feb 2026 |
| Conference and Venues | call off | £2.5m | 20 Feb 2026 |
Other contracts awarded to Puzzel Ltd· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| NHSE Customer Contact Centre | contract | £42k | 07 May 2026 |
| Single Telephony Solution for Customer Contact Centre and National Service Desk | contract | £752k | 07 Oct 2025 |
| NSDC: G-Cloud 14 Call-Off Contract | contract | — | 22 Aug 2025 |
| Provision of Omnichannel Contact Centre Solution | contract | — | 01 May 2025 |
| Omnichannel Contact Centre Solution for BCP Council | call off | £813k | 17 Jan 2025 |
| Customer experience platform | contract | £84k | 14 Nov 2024 |
| Puzzel Platform | contract | £127k | 08 Jul 2024 |
| Cloud Contact Centre Services | contract | £810k | 11 Apr 2024 |
| Extension to Omni Channel Contact Centre Solution | call off | £1.6m | 13 Mar 2023 |
| Contact Centre | contract | £580k | 28 Nov 2022 |