Provision of Customer Research Partner
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
2
2 awarded
Published
16 May 2025
Description
Plus Dane Housing are procuring a customer research service split into two lots as follows: Lot 1 - Customer Research Partner, delivering customer perception surveys Lot 2 - Transaction Satisfaction Survey Platform, delivering transactional feedback Suppliers are invited to tender for either or both lots
Scope
- Reference
- PDT-25-11
- Commercial tool
- Standalone contract
- Contract dates
Contract to be re-procured upon expiry
- Main category
- services
- CPV classifications
- 7934231079300000
- Contract locations
- North West England
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 60% | quality | — |
| Cost | 40% | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details· 2 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Customer Research (Perception Surveys) | £130k | cancelled |
| 2 | Transaction Satisfaction Survey Platform | £90k | cancelled |