Commercial Ticketing and Retail Systems
Estimated value
—
Awarded value
—
Suppliers
2
Lots
2
Published
21 May 2026
Description
Provision of commercial ticketing and retail systems
Scope
- Reference
- HES/C/4301
- Commercial tool
- Standalone contract
- Contract dates
The initial contract term will be 5 years with the option to extend for another 3 years and then a final 2 years (5+3+2 contract). The maximum possible contract length if all extensions are used will therefore be 120 months (10 years).
- Main category
- services
- CPV classifications
- 72222300
- Contract locations
- Scotland
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality/Technical | 70 | quality | — |
| — | 30 | price | — |
Submission & procedure
- Procedure
- Restricted procedure
Award details· 2 awards
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | Ticketing System | £1.9m | cancelled |
| 2 | Retail System | £1.6m | cancelled |
Award 1· 1 supplier
Awarded —
Award 2· 1 supplier
Awarded —
Total lots
2
Awarded
2
Estimated total
£3.5m
Awarded total
—
Ticketing System
Start
—
End
—
Estimated
£1.9m
CPV
Retail System
Start
—
End
—
Estimated
£1.6m
CPV
Other contracts from Historic Environment Scotland
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Ventrata· 3
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Ticketing - System Implementation and Support Partner | contract | — | 17 Sept 2024 |
| Tower Bridge Ticketing System | call off | £329k | 16 Nov 2023 |
| Tower Bridge Ticketing System | contract | — | 16 Nov 2023 |