Ticketing - System Implementation and Support Partner
Estimated value
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Awarded value
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Suppliers
1
Lots
1
Published
17 Sept 2024
Description
English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.
Scope
- Reference
- P/REF EH 00002003
- Commercial tool
- Standalone contract
- Contract dates
This contract includes an expected up to 12 months for implementation, plus initial term of five years and provision to extend by a further five years. In total this equates to implementation phase + 5 + 5.
- Main category
- services
- CPV classifications
- 48100000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | 65 | quality | — |
| Price | 35 | cost | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded suppliers· 1 supplier
Awarded —
Other contracts from English Heritage
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Ventrata Limited· 3
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Commercial Ticketing and Retail Systems | contract | — | 21 May 2026 |
| Tower Bridge Ticketing System | call off | £329k | 16 Nov 2023 |
| Tower Bridge Ticketing System | contract | — | 16 Nov 2023 |