Ticketing - System Implementation and Support Partner

English HeritagecontractFind a TenderRef ocds-h6vhtk-041d2332014L0024active
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Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

17 Sept 2024

Description

English Heritage are replacing our existing Ticketing solution that is used by our circa 100 pay to enter sites to support ticketing sales and admissions for our visitors. Our expectation is that the solution will utilise our existing EPoS hardware (circa 350 tills, each with a scanner and receipt printer) where possible although we are open to the inclusion of on-site ticket admissions scanning hardware as part of your response.It is expected that implementation will take up to 12 months, followed by an initial five year contract - with provision to extend by a further five years.

Scope

Reference
P/REF EH 00002003
Commercial tool
Standalone contract
Contract dates

This contract includes an expected up to 12 months for implementation, plus initial term of five years and provision to extend by a further five years. In total this equates to implementation phase + 5 + 5.

Main category
services
CPV classifications
48100000
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality65quality
Price35cost

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to