Call Systems - Servicing and Repairs Framework

Anchor Hanover Group is seeking to establish contracts with up to 4 Providers for the Servicing and Repairs of Warden Call, Nurse Call, CCTV System Maintenance, Access Control, and Door Entry Systems (excluding Automatic Doors). Contract Overview: The scope includes maintenance and repair services for a variety of call and security systems, including those from key providers such as Quantec, Tunstall, Appello, Legrand, Intercall, Chubb, and ADT. Key Requirements: • Call Systems repairs and maintenance • Suppliers will be provided with a list of consumables and user-replaceable components to support ongoing function of the above systems. • An optional dilapidation report and asset tagging within the first 12 months may be required, depending on budget requirements. • Provision of portable Dispersed Alarm Units (DAU) to maintain critical functions in case of system failure. • Maintenance of Private Client Networks at specified locations. Contractual Details: The contract will follow JCT Measured Terms (2016) with Anchor's standard amendments. It will be for an initial term of 3 years, with options to extend for a further 2 years and an additional 1 year, based on contract performance. The annual spend is estimated at £4.8 million nationally.