Contact Centre 2026
Estimated value
—
Awarded value
—
Awarded 21 May 2026
Suppliers
1
1 SME
Lots
1
1 awarded
Published
22 May 2026
Description
Cloud-based contact centre
Scope
- Reference
- OCC000919
- Commercial tool
- Standalone contract
- Contract dates
- 24 May 2026 to 24 May 2029Possible extension to 24 May 2031
2 optional extensions, each for 1 year.
- CPV classifications
- 325430003255120079512000
- Contract locations
- Oxfordshire, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Simple description | Quality Response 50% Social Value Response 10% Price 40% | price | — |
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
21 May 2026
Contract start
14 Jun 2026
Contract end
14 Jun 2028
Awarded to
Awarded suppliers· 1 supplier
Awarded 21 May 2026 · Contract period 14 Jun 2026 — 14 Jun 2028
Award value
—
Other contracts from Oxford City Council
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to BDR TECHNICAL SOLUTIONS LTD· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Contact Centre 2026 | contract | — | 03 Jul 2026 |
| Telephony Services for Schools Framework | contract | — | 30 Jun 2026 |
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| Installation only of 166 access points over 59 locations to improve Wi-Fi connectivity across specific sites. | call off | £64k | 26 Mar 2024 |
| Mobile CCTV at HWRC Sites | contract | £750k | 21 Mar 2024 |
| English Heritage: The Connectivity Programme - LAN Improvements. | contract | — | 01 Nov 2023 |
| Sevenoaks Hospital - Creation of Executive Rooms | contract | £33k | 06 Jul 2023 |