Energy Budget & Billing Validation System
Estimated value
£500k
Awarded value
—
Suppliers
0
Lots
1
Published
01 Jun 2026
Description
Thames Water is seeking to procure a modern, resilient, and scalable Energy budget & billing validation system to support the accurate processing, validation, and management of energy consumption and invoicing data across our operational estate. The solution will replace legacy processes with a secure, cloud‑based platform capable of integrating with our enterprise systems, improving data quality, strengthening financial assurance, and enabling more efficient operational decision‑making. The successful supplier will provide the software solution, associated implementation services, ongoing support, maintenance, and continuous improvement throughout the contract term. This procurement aims to establish a long‑term partnership with a supplier who can demonstrate technical maturity, strong service delivery capability, and proven experience operating within complex, regulated environment. Thames Water reserves the right to refine the award criteria. Please note that that deadline for asking for access to the PSQ & submitting of the PSQ is 24 July 2026 at 12:00 noon.
Scope
- Reference
- TC2434
- Total value
- £500,000 excluding VAT£600,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2026 to 30 Nov 2031Possible extension to 30 Nov 2034
Thames Water envisages that the contract will be awarded for an initial term of 5 years with options to extend by 1 year or longer, up to a maximum overall term of 8 years.
- Main category
- services
- CPV classifications
- 5033000072260000
- Contract locations
- London, United KingdomSouth East England, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical | The award criteria for this procurement are defined at the ITN (Invitation to Negotiate) stage and are based on selecting the Most Advantageous Tender (MAT)-i.e. the best overall balance of quality and cost, not simply the lowest price. Overall Award Approach (MAT) • The contract is awarded to the bidder with the highest total combined score across: o Technical o Commercial (price/value for money) o Legal (terms & conditions) • Scores are weighted and aggregated to 100% to identify the winning bid. In practice: • Technical quality is usually the most significant driver. • Price/value is also critical and can be heavily weighted. • Legal compliance is smaller but can still materially impact the score. • Technical Award Criteria • Technical scoring evaluates how well the solution meets requirements and delivers value. It includes: • Core areas assessed: • Solution specification & functionality • Implementation & delivery model • Integration capability • Data & reporting • Security & compliance • User experience • Innovation & continuous improvement • Mobilisation / transition approach | quality | 70.00% |
| Commercial | Commercial scoring assesses value for money: • Bids are ranked from lowest price (most competitive) to highest • The lowest price gets full commercial marks • Other bids are scored relative to that lowest price | quality | 25.00% |
| Legal | Legal Award Criteria • Legal scoring (typically ~5%) evaluates: • Acceptance of terms and conditions • Impact of any derogations (exceptions) • Key factors: • Risk transfer to Thames Water • Commercial/legal balance • Acceptability of proposed changes • Severe or poorly justified deviations can: • Reduce score significantly • Potentially invalidate the bid if unacceptable | quality | 5.00% |
Submission & procedure
- Enquiry deadline
- 16 Jul 2026, 4:00 pm
- Submission deadline
- 24 Jul 2026, 11:00 am
- Submission address
- If you are interested in paricipating, please complete this form: https://forms.cloud.microsoft/e/qzeT65AEjg
- Electronic submission
- Yes
- Procedure
- Open procedure