PS.

WLDC - Customer Relationship Management (Solution)

Lincolnshire County CouncilcontractContracts Finder ↗Ref PL.19.61complete

Estimated value

£375k

Awarded value

£375k

Awarded 31 Jan 2020

Suppliers

1

Lots

1

1 awarded

Published

13 Feb 2020

Deadline 10 Jan 2020

Description

This is an award notice having used the process included in the CCS G Cloud 11, (creation of search terms) the Council searched for eligible suppliers able to deliver a Customer Relationship Management Solution including core Customer and Interaction functionalities, Customer Self-Service Portal, Field Working capabilities, Knowledgebase and Business Process Modelling capabilities. Suppliers Service Descriptions, Prices and License Terms as published on the G Cloud 11 portal were evaluated to arrive at an award decision.

Scope

Reference
PL.19.61
Total value
£375,000 excluding VAT
Commercial tool
Standalone contract
Contract dates
10 Feb 2020 to 09 Feb 2024
CPV classifications
72000000

Submission & procedure

Submission deadline
10 Jan 2020, 12:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£375k

Award date

31 Jan 2020

Contract start

10 Feb 2020

Contract end

09 Feb 2024

Awarded to
PC
Provident CRM