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The purpose of the contract will be to deliver a sub-regional, West London service for female rough sleepers and those at risk with complex needs provide a hub, with at least 9 rooms, with 24- hour cover, and an outreach programme secure 11 or more self – contained units nearby, with night security and concierge provide intensive specialist support to a caseload of 25 women, addressing their needs and supporting them to develop independent living skills and to move on into longer term accommodation with appropriate support, when they are ready to do so.