Invitation to Participate relating to an Arriva UK Trains (AUKT) Tender run on behalf of CrossCountry (XC) and Chiltern Railway Company (CRCL) for the Provision of an Onboard Mobile Ticketing and Information Systems.
Estimated value
£1.4m
Awarded value
—
Suppliers
0
Lots
2
Published
10 Dec 2025
Description
The purpose of the Procurement is to select a supplier to deliver and implement a mobile on train ticket retailing system and eTVD. The key elements and strategic objectives of the Project are - to procure a reliable, user-friendly mobile on-train ticket retailing system and eTVD ("Electronic Ticket Validation Database") in accordance with the Specification. - to meet regulatory requirements of RDG for ticket issuing systems. - to improve passenger experience and deliver value for money.
Scope
- Reference
- ITP_AUKT_MTiS_2025
- Total value
- £1,357,000 excluding VAT£1,628,400 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 30 Apr 2026 to 01 May 2031Possible extension to 01 May 2033
The contract's duration is initially for five (5) years with optional extensions of one (1) plus one (1) year at the end of the initial term.
- Main category
- services
- CPV classifications
- 602000007210000072200000
- Contract locations
- North East England, United KingdomNorth West England, United KingdomYorkshire and the Humber, United KingdomEast Midlands, United KingdomWest Midlands, United KingdomEast of England, United KingdomLondon, United KingdomSouth East England, United KingdomSouth West England, United KingdomScotland, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Requirements | — | quality | 40.00% |
| Legal | — | quality | 20.00% |
| Commercial | — | price | 40.00% |
Participation
Conditions suppliers must meet to bid.
This Procurement will follow the Competitive Flexible Procedure in accordance with the Act. This Procurement consists of a 3-stage procedure. Each stage of the Procurement is summarised below: Stage 1 - Invitation to Participate. This will include a Procurement Specific Questionnaire (PSQ) Stage 2 - Invitation to Submit Tenders (IST) Stage 3 - Best and Final Offers
Submission & procedure
- Enquiry deadline
- 16 Jan 2026, 5:00 pm
- Submission address
- All responses should be made by email to the Procurement Contact detailed below: Name: Maeve Molloy Position: Procurement Manager - IT and Indirects Email Address: molloym@arrivatrains.co.uk
- Electronic submission
- No
- Procedure
- Competitive flexible procedure
Lots · 2 total
Divisions of the contract. Each lot can be awarded separately.
| Lot | Title | Est. value | Status |
|---|---|---|---|
| 1 | ITP_AUKT_MTiS_2025_CrossCountry | £1.1m | active |
| 2 | ITP_AUKT_MTiS_2025_ChilternRailway | £290k | active |