GB-St Helens: Contract Award Notice - Netcall Contact Centre Software
Estimated value
£621k
Awarded value
£621k
Awarded 17 Nov 2025
Suppliers
1
Lots
1
1 awarded
Published
10 Dec 2025
Deadline 16 Nov 2025
Description
Call of contract via the NHS SBS Framework (Ref: SBS10175) for the provision of the Netcall Liberty Converse contact centre system to support customer communications, including telephony, digital channels, and workflow management.
Scope
- Reference
- BIP1000256950
- Total value
- £620,640 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 18 Nov 2025 to 17 Nov 2029
- CPV classifications
- 72268000
Submission & procedure
- Submission deadline
- 16 Nov 2025, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£621k
Award date
17 Nov 2025
Contract start
18 Nov 2025
Contract end
17 Nov 2029
Awarded to