Language Services Lot 1
Estimated value
—
services
Awarded value
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Suppliers
1
Lots
1
1 awarded
Published
16 Jan 2026
Description
The provision of spoken language interpreting including face to face, telephone and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.
Scope
- Reference
- ocds-h6vhtk-04a54f
- Commercial tool
- Standalone contract
- Contract dates
- 04 Oct 2026 to —
Initial period of four years with extension options of one plus one plus one (4+1+1+1)
- Main category
- services
- CPV classifications
- 79540000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Mobilisation and Transition | 7.5% | quality | — |
| Booking Service – Development, Implementation and Maintenance | 15% | quality | — |
| Delivery of Bookings | 15% | quality | — |
| Staff recruitment, retention and performance | 3.75% | quality | — |
| Supplier Telephone Helpdesk | 7.5% | quality | — |
| Complaints and Feedback | 7.5% | quality | — |
| Stakeholder engagement and Continuous Improvement | 3.75% | quality | — |
| Interpreter Recruitment | 15% | quality | — |
| Training and Quality Management | 7.5% | quality | — |
| Fraud, Corruption and Bribery | 3.75% | quality | — |
| — | Price Per Quality Point | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
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Award date
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Contract start
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Contract end
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Awarded to