Prison Operator Services Competition – HMP Rye Hill - UK4 Tender Notice
Ministry of JusticecontractFind a Tender ↗Ref ocds-h6vhtk-0690f0Procurement Act 2023Light-touch servicesactive
Estimated value
£405.0m
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
16 Jun 2026
Description
HMP Rye Hill is a Category C training prison in the village of Willoughby, near Rugby in Warwickshire. It holds 1,122 prisoners. Operated by G4S, it opened in 2001 as a Category B prison for adult males. Under this procurement, the Ministry of Justice (MoJ) (the Authority) is seeking a single operator to manage and maintain both the prison regime and the prison facilities at HMP Rye Hill. The Authority has procured contracts for the operation of prisons by the private sector since the early 1990s and continues to support a mixed economy of public, voluntary, and private sector involvement. The current contract for HMP Rye Hill will expire on 20 January 2028. Scope of Services The Prison Operator Services contract (also referred as “prison management” in global markets) includes: • Operational custodial services: education, rehabilitation, training, work, security and resettlement • Facilities Management (“FM”): both hard and soft FM services The contract is based on the Cabinet Office Model Services Contract and is designed to ensure safe, secure and transformative prison operations that reduce reoffending and maintain high standards. The Authority aims to ensure a safe and efficient transfer of services with minimal disruption to staff and prisoners, while modernising the prison to ensure it is fit for the future. Procurement Documentation Details of the procurement can be found in the Invitation to Tender (ITT) documents which are structured into three volumes and are located in Ministry of Justice's e-Sourcing Portal (Jaggaer). Volume 1: Introduction, Instructions, and Procurement Process - providing instructions on the completion and submission of tenders, including indicative timelines. Volume 2: Bidder Response Criteria and Assessment Methodology - providing details of the Response Criteria Bidders are required to cover in their Bids, together with guidance on completion of Bidder responses against each criterion. This volume also provides details of the evaluation methodology by which the Bid will be evaluated and the award criteria. Volume 3: The Draft Contract – providing the draft Framework Agreement and a Model Call-Off Contract, that will form the basis of Prison Operator Services delivery for any Mini-Competition run in accordance with the Call-Off Procedure. Contract Duration The anticipated contract duration is 12 years from the operational services commencement date with: - An option to extend by up to 3 years (1+1+1) - A break clause 6 years from the Service Commencement Date
Scope
- Reference
- prj_14738
- Total value
- £405,000,000 excluding VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 20 Jan 2028 to 20 Jan 2040Possible extension to 20 Jan 2043
1 year + 1 year + 1 year
- Main category
- services
- CPV classifications
- 752312307523121075240000
- Contract locations
- West Midlands, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| 1.1a) Safety | The Bidder is required to deliver a safe regime and environment at HMP Rye Hill for all those who live and work there. | quality | — |
| 1.1.b) Decency & Prison Culture | The Bidder is required to deliver a clean, decent and positive environment for all those who live and work there. This must include how rehabilitative relationships will be fostered in support of reducing risk of harm and risk of reoffending in custody and on release. | quality | — |
| 1.1c) Security | The Bidder is required to design and deliver a secure environment and secure ways of working including physical, procedural and dynamic security approaches. | quality | — |
| 1.2a) Health, Wellbeing and Drug and Alcohol Misuse | The Bidder is required to design and deliver services and physical environment that will improve health inequalities, the mental and physical health and wellbeing of prisoners and tackle drug and alcohol misuse and dependency by: • Facilitating a comprehensive healthcare provision commissioned by NHS England (or successor commissioning body) and delivered by contracted service providers in accordance with national specifications. • Enabling internal and external health appointments and internal wellbeing activities. • Providing wellbeing services that are complementary to those provided via NHS commissioning. • Enabling addiction recovery support services that are complementary to those provided via NHS commissioning. • Supporting the integration of physical education and catering services into health and wellbeing delivery. | quality | — |
| 1.2b) Approach to Regime & Purposeful Activity (incl. Education, Skills and Work) | The Bidder is required to design and deliver a regime for HMP Rye Hill that meaningfully engages prisoners and meets their risk, need and responsivity requirements through the provision of Tier 1 and 2 Purposeful Activity Offer across the Prison. As part of the detailed solution, the Bidder must demonstrate effective: • Prisoner education services, including the core education services, library services, CIAG (Careers, Information, Advice and Guidance) services; • Provision of skills and work opportunities to prisoners to maximise successful resettlement and employment upon release; • Enhancement of inter-personal, social or life skills. | quality | — |
| 1.2c) Reducing Reoffending | The Bidder is required to design and deliver a service that will deliver and improve rehabilitative outcomes for prisoners, reducing both their risk of reoffending and risk of harm in custody and on release. The bidder must • Design, deliver, monitor, review and refine their rehabilitative activity offer to provide the best possible outcomes for prisoners in line with the most recent evidence-based research. | quality | — |
| 1.2d) Transfer, Release & Resettlement | The Bidder is required to outline a detailed solution for preparing prisoners for resettlement, release, or transfer and how they will work with other establishments, Probation Service, HMCTS (His Majesty’s Courts and Tribunal Services) and OSPs to ensure continuity of care and services and continued sentence progression post-transfer/release. | quality | — |
| 1.3a) Diversity, Equality and Inclusion | The Bidder is required to provide a solution which ensures consideration of all groups (prisoners and staff) with specialist needs, what specific approaches they will take to meet those needs, and how they will ensure equality of access and outcomes through a range of activities, including staff recruitment and training, delivery of DEI events and monitoring and actioning of inequality trends. | quality | — |
| 1.3b) Digital Solution | The Bidder is required to deliver a solution which safely utilises digital solutions to support the rehabilitation and positive outcomes for Prisoners. | quality | — |
| 2a) Core Day, Heatmap, Profiles and Staff Roles/Headcount | The Bidder is required to provide a detailed solution of how it will design and deliver a planned resource model that will provide consistent, resilient Safe, Decent and Secure Operating Levels (SDSOL) at all times and will deliver the services and regime in full and as planned (with no curtailment). | quality | — |
| 2b) Resource Management & ‘Business as Usual’ Staff Management Approach | The Bidder is required to provide a detailed solution of how it will design and deliver effective and responsive resource management in the live environment to ensure that a safe, decent and secure operating levels will be maintained, and the regime and services be delivered. | quality | — |
| 3a) Employment and training for those who face barriers to employment | The Bidder is required to design and deliver specific, measurable and time-bound commitments that it will make to ensure that the contract creates employment and training opportunities for those who face barriers to employment and/or who are located in deprived areas. | quality | — |
| 3b) Workforce Health & Wellbeing | The Bidder is required to design and deliver specific, measurable, and time-bound commitments that its organisation will make to ensure that opportunities under the Contract deliver the following policy outcomes: 1) Improve health and wellbeing. 2) Demonstrate action to support health and wellbeing, including physical and mental health in the Contract workforce. | quality | — |
| 3c) Additional Measurable Benefits | The Bidder is required to provide its specific, measurable and time-bound commitments that are in addition to those required by the Contract, and that will deliver benefits over and above those which results from delivery of the Contract. Those benefits must meaningfully contribute to the delivery of, at least one, of the HMPPS Business Strategy outcomes of: • Protecting the public • Reducing reoffending • Decent and safe prisons (which may include improving the experience of prisoners in custody) | quality | — |
| 4a) Maintenance Services | The Bidder is required to design and deliver an effective property and facilities management service, covering 24/7 365 days a year, that ensures the prison property and environment is safe, decent and secure and that prison places and service delivery are able to be delivered. They must demonstrate compliance with health, safety and fire safety legislation and other statutory and mandatory requirements. | quality | — |
| 4b) Lifecycle Replacement Services | The Bidder is required to design and deliver an effective lifecycle replacement programme for HMP Rye Hill, including how assets, when renewed, will be brought up to the required contractual standards and the dates associated with these changes. | quality | — |
| 4c) FM Resource | The Bidder is required to design and deliver a comprehensive resourcing approach to deliver its Planned Preventative Maintenance and Reactive Maintenance Services, including its approach to the use of sub-contractors. | quality | — |
| 5a) Sustainability | The Bidder is required to design and deliver and manage services at HMP Rye Hill with due regard for the environment. | quality | — |
| 6a) Mobilisation & Transition | The Bidder is required to design and deliver its approach to the successful mobilisation (from Commencement Date (CD) up to and inclusive of Services Commencement Date (SCD) and Transition periods (6 months following SCD) of HMP Rye Hill, (as outlined in Schedule 5 Mobilisation, Transition, and Transformation and the Mobilisation, Transition and Transformation (MTT) Blueprint). | quality | — |
| 6b) Transformation | The Bidder is required to design and deliver the efficient, and effective transformation of Prison Operator Services at HMP Rye Hill. The transformation approach must ensure safety, decency and security throughout the life of the contract. (as outlined in Schedule 5 Mobilisation, Transition, and Transformation and the Mobilisation, Transition and Transformation (MTT) Blueprint). | quality | — |
| 7.1a) Third Party Contracts | The Bidder is required to state its compliance to Authority contractual specifications for Utilities. The Bidder is required to state its compliance to Authority contractual specifications for Food Services. The Bidder is required to state its compliance to Authority contractual specifications for Retail. The Bidder is required to state its compliance to Authority contractual specifications for Staff Uniforms. The Bidder is required to state its compliance to Authority contractual specifications for Secure Social Video Calling. The Bidder is required to state its compliance to Authority contractual specifications for Control and Restraint Equipment. The Bidder is required to state its compliance to Authority contractual specifications for Cleaning and Hygiene Equipment. The Bidder is required to state its compliance to Authority contractual specifications for Mandatory Drug Testing. The Bidder is required to state its compliance to Authority contractual requirements for Catering | quality | — |
| 7.1b) Completed Schedules | Each Bidder is required to provide details on completed schedules. | quality | — |
| 7.1c) Parent Company Guarantee | Each Bidder is required to provide information for their (and any SPV or Consortium members’) ultimate parent company in connection with the provision of a parent company guarantee in the form provided in Schedule 23 (Parent Company Guarantee). Bidders must provide the requested information in a separate document and must not provide the requested information in Schedule 23 (Parent Company Guarantee) itself. If a Bidder cannot provide a Parent Company Guarantee in their bid submission, they must raise a Clarification Question to the Authority to ascertain whether other forms of financial guarantee are acceptable. | quality | — |
| 7.1d) Consortium and Supply Chain Matters | The Bidder must provide all relevant information concerning the way in which the Services will be provided including but not limited to full details of any consortium, Special Purpose Vehicle and sub-contracting arrangements intended to be used. | quality | — |
| 7.1e) Insurance | The Bidder is required to complete and return the table in Annex V of Volume 2 of this Invitation. | quality | — |
| 7.1f) Risk Management | The Bidder is required to provide a risk management plan which clearly articulates the Bidder’s approach to risk management. | quality | — |
| 7.1g) Data Storage Outside the UK | The Bidder is required to provide confirmation of compliance with the data storage requirements of the Contract. | quality | — |
| 7.1h) Commercial Transparency of AI Use | In accordance with PPN 017 (Improving Transparency of AI Use in Procurement), the Bidder must detail whether they have used AI to develop any part of their Tender for this Competition. | quality | — |
| 7.2a) Fixed Price Confirmation | The Bidder should confirm that its Bid Price (NPC of Price per Prisoner Place) represents a fixed price and that there will be no changes to this price during the Preferred Bidder Stage unless there is a change in Authority requirement. | quality | — |
| 7.2b) Payment Mechanism | The Bidder should confirm that its acceptance of the full body of the Schedule 14 (Payment Mechanism). For the avoidance of doubt, this includes acceptance of the proposed Permitted Level of Contractor Doubled-Up Prisoners for a specific day and the Lifecycle Reserve Account surplus sharing position. | quality | — |
| 7.2c) Tax and Accounting | The Bidder is required to satisfy itself generally as to its own tax position under existing tax legislation. | quality | — |
| 7.2d) Lifecycle Reserve Account | The Bidder is required to set up a Lifecycle Reserve Account prior to the Services Commencement Date. | quality | — |
| 7.3a) Financial Robustness Test 1 | The Bidder is required to bid back the Daily Total RRAPP Adjustment for each RRAPP Band as set out in rows 36-88 of the “6. Schedule 14” tab in the FRT. The Authority acknowledges that this amount could be positive or negative when averaging out all the bands. The formula below assumes a scenario that the most economically advantageous scenario for the Authority is the Lowest Average Daily Total RRAPP Adjustment. However, the Authority reserves the right to amend the evaluation formula if one or more Bidders bid back an Average Daily Total RRAPP Adjustment. | cost | — |
| 7.3b) Financial Robustness Test 2 | The Daily Total APP Payment for each APP Band as set out in rows 93-100 of the “6. Schedule 14” tab in the FRT. | cost | — |
| 7.3c) Financial Robustness Test 3 | Reasonableness of Cost Assumptions - The Bidder is required to provide a detailed solution of how its financial proposals will ensure delivery of the Contract throughout its life by ensuring the costs are robust, sustainable, logical and consistent | cost | — |
Participation
Conditions suppliers must meet to bid.
Yes
No
Submission & procedure
- Enquiry deadline
- 24 Jun 2026, 11:00 am
- Submission address
- https://ministryofjusticecommercial.bravosolution.co.uk/web/login.html ↗
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure