P253 - Contact Centre Transformation

Westminster City CouncilcontractContracts FinderRef tender_466299/1452934SME suitableVCSE suitablecomplete
View buyer

Estimated value

£413k

Awarded value

£413k

Awarded 07 Feb 2025

Suppliers

1

Lots

1

1 awarded

Published

17 Feb 2025

Deadline 16 Oct 2024

Description

To implement Microsoft Dynamics 365 Contact Centre Solution

Scope

Reference
tender_466299/1452934
Total value
£412,652.8 excluding VAT
Commercial tool
Standalone contract
Contract dates
07 Feb 2025 to 06 Feb 2029
CPV classifications
79512000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
16 Oct 2024, 9:00 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£413k

Award date

07 Feb 2025

Contract start

07 Feb 2025

Contract end

06 Feb 2029