P253 - Contact Centre Transformation
Westminster City CouncilcontractContracts Finder ↗Ref tender_466299/1452934SME suitableVCSE suitablecomplete
Estimated value
£413k
Awarded value
£413k
Awarded 07 Feb 2025
Suppliers
1
Lots
1
1 awarded
Published
17 Feb 2025
Deadline 16 Oct 2024
Other contracts from Westminster City Council· 10
Most recent notices published by the same contracting authority.
| Title | Type | Value | Published |
|---|---|---|---|
| WCC P547 Contract for Water Retail Services | contract | — | 08 May 2026 |
| WCC Housing Play Areas: Playground Inspection and Maintenance Services | contract | — | 22 Apr 2026 |
| BT430 – Inclusive Mobility Cycle Service | contract | — | 22 Apr 2026 |
| BT362 - Voluntary and Community Sector Development Support | contract | — | 22 Apr 2026 |
| Victoria Library Mini-Hub Makerspace Operator V2 | contract | — | 22 Apr 2026 |
| WCC/RBKC Homecare Multi Lot Framework | contract | — | 22 Apr 2026 |
| Westminster Community Champions Expansion Programme | contract | — | 21 Apr 2026 |
| Westminster Housing Responsive Repairs and Major Works Contracts | contract | £746.0m | 21 Apr 2026 |
| BT429 - Place Based Service Portfolio Analysis (Westminster Fit for the Future) | contract | — | 21 Apr 2026 |
| P678 WCC Contract for Income Manager | contract | — | 16 Apr 2026 |
Other contracts awarded to TTEC Consulting (UK) Limited· 8
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Microsoft Dynamics 365 Contact Centre Telephony Programme | contract | £65k | 16 Mar 2026 |
| CRM System Configuration | contract | — | 13 Oct 2025 |
| Contact Centre Support | contract | £65k | 24 Jun 2025 |
| GB-Norwich: Easy Access (Contact Centre) | contract | £204k | 06 Dec 2024 |
| GB-Norwich: Customer experience hub | contract | £31k | 24 Sept 2024 |
| Customer Relationship Management ("CRM") Re-Implementation - AWARD | contract | — | 01 Jul 2024 |
| Business Continuity Communications System | contract | £47k | 20 Jun 2024 |
| COV - Contact Centre Telephony Platform Implementation Partner | contract | £160k | 19 Jan 2024 |