WSFT - Health Records - Patient Communication & Engagement Solutions
Estimated value
£700k
Awarded value
£700k
Suppliers
1
Lots
1
Published
13 Jul 2026
Description
A patient communications and engagement service used by the Trust to generate, manage and distribute patient correspondence through digital and physical communication channels. The service supports the delivery of appointment notifications, patient letters, reminders and other healthcare-related communications, helping the Trust improve patient engagement.
Scope
- Reference
- CF-3602600D0O000000rwimUAA
- Total value
- £700,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Jun 2025 to 31 Oct 2026
- CPV classifications
- 64216100
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 01 May 2025, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£700k
Award date
12 Nov 2025
Contract start
30 Jun 2025
Contract end
31 Oct 2026
Awarded suppliers· 1 supplier
Awarded 12 Nov 2025 · Contract period 30 Jun 2025 — 31 Oct 2026
Other contracts from West Suffolk NHS Foundation Trust
Full notice and award history for this contracting authority is on the buyer profile.
Other contracts awarded to Synertec Limited· 10
Cross-buyer view of this supplier's public-sector wins.
| Title | Type | Value | Published |
|---|---|---|---|
| Printing and Posting | contract | — | 08 Jul 2026 |
| NHS Notify Print & Fulfilment Services (Lot 4 Same day critical health letters) | call off | — | 26 May 2026 |
| Hybrid Mail and Communications Service | contract | £92k | 21 Apr 2026 |
| Postal Services - Hybrid Mail | contract | £388k | 20 Feb 2026 |
| Synertec Provision of DMSK and Podiatry Postage of Letters | contract | — | 28 Jan 2026 |
| NHS Notify Printed Communications and Related Services | contract | — | 10 Dec 2025 |
| Patient/Citizen Communication, Engagement & Hybrid Mail Solutions | contract | — | 09 Dec 2025 |
| Child Health Information Service Hybrid Mailing Solutions 25-28 | contract | £6.6m | 10 Nov 2025 |
| NHS Notify Printed Communications and Related Services | contract | — | 13 Oct 2025 |
| UHSussex Synertec Hybrid Mail Renewal | contract | £87k | 07 Jul 2025 |