CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEM AND SUPPORTING TECHNOLOGIES
Estimated value
£3.4m
Awarded value
£3.4m
Awarded 16 Jan 2024
Suppliers
1
Lots
1
1 awarded
Published
18 Jan 2024
Deadline 02 Nov 2023
Description
The Royal Borough of Kensington & Chelsea (RBKC) has awarded a call of contract to 1 sole contractor for the delivery of a System Integration Service for the RBKC Customer Relationship Management (CRM) Solution. The contract was procured via the CCS G-Cloud 13 Framework Agreement reference RM1557.13. The contract will be established for an initial duration of 24 months (inclusive of a break clause after 3 months), with the option to extend for a further 12 months at RBKC's discretion.
Scope
- Reference
- tender_376251/1303219
- Total value
- £3,400,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 17 Jan 2024 to 16 Jan 2026
- CPV classifications
- 72000000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 02 Nov 2023, 5:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£3.4m
Award date
16 Jan 2024
Contract start
17 Jan 2024
Contract end
16 Jan 2026
Awarded to