Customer Contact Centre Solution (CCaaS)
WANDLE HOUSING ASSOCIATION LIMITEDcontractContracts Finder ↗Ref WHA.COS.CE.25.049SME suitablecomplete
Estimated value
£624k
Awarded value
£624k
Awarded 22 Jun 2026
Suppliers
1
Lots
1
1 awarded
Published
09 Jul 2026
Deadline 22 Jun 2026
Description
The contract is for the provision of is for the provision of a cloud-based Customer Contact Centre solution (CCaaS) to support Wandle's telephony and customer service operations across all service areas. The contract will supply and support with the ongoing management of Vodafone Business storm® CCaaS.
Scope
- Reference
- WHA.COS.CE.25.049
- Total value
- £624,155.33 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 29 Jun 2026 to 28 Jun 2028
- CPV classifications
- 48510000
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 22 Jun 2026, 11:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£624k
Award date
22 Jun 2026
Contract start
29 Jun 2026
Contract end
28 Jun 2028
Awarded to