PS.

Awarded Contract: Contact Centre Software

The Charity Commission For England And WalescontractContracts Finder ↗Ref 1069SME suitableVCSE suitablecomplete

Estimated value

£303k

Awarded value

£170k

Awarded 26 May 2021

Suppliers

1

Lots

1

1 awarded

Published

27 May 2021

Deadline 31 Mar 2021

Description

This Call Off Contract will provide software (8X8) that will support the Charity Commission's contact centre and includes scope to increase the number of agents. This Call Off Contract was awarded via Network Services 2 Framework.

Scope

Reference
1069
Total value
£303,251 excluding VAT
Commercial tool
Standalone contract
Contract dates
31 May 2021 to 30 Jul 2026
CPV classifications
72260000
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Submission & procedure

Submission deadline
31 Mar 2021, 4:00 pm

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£170k

Award date

26 May 2021

Contract start

31 May 2021

Contract end

30 Jul 2026

Awarded to
OB
Opus Business Systems Limited