Microsoft Teams and Five9 Unified Communications Offering with associated Gamma SIP Trunks
The Health and Care Professions CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-056a29Procurement Act 2023active
Estimated value
—
Awarded value
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Awarded 24 Jul 2025
Suppliers
1
1 SME
Lots
1
1 awarded
Published
31 Jul 2025
Description
The service required is the implementation of a new cloud-based telephony and customer contact solution, to replace the current telephony platform with a more modern, flexible, and resilient service. This includes the configuration of Microsoft Teams Voice and Five9 for customer-facing contact centre operations & the wider Internal teams in the organisation.
Scope
- Reference
- HCPC0222
- Commercial tool
- Standalone contract
Submission & procedure
- Procedure
- Below threshold - without competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
24 Jul 2025
Contract start
14 Jan 2026
Contract end
13 Jan 2029
Awarded to