Awarded Contract: Contact Centre Software
The Charity Commission For England And WalescontractContracts Finder ↗Ref 1069SME suitableVCSE suitablecomplete
Estimated value
£303k
Awarded value
£170k
Awarded 26 May 2021
Suppliers
1
Lots
1
1 awarded
Published
27 May 2021
Deadline 31 Mar 2021
Description
This Call Off Contract will provide software (8X8) that will support the Charity Commission's contact centre and includes scope to increase the number of agents. This Call Off Contract was awarded via Network Services 2 Framework.
Scope
- Reference
- 1069
- Total value
- £303,251 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 31 May 2021 to 30 Jul 2026
- CPV classifications
- 72260000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 31 Mar 2021, 4:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£170k
Award date
26 May 2021
Contract start
31 May 2021
Contract end
30 Jul 2026
Awarded to