Customer Relationship Management System - GovService
Estimated value
£454k
Awarded value
£454k
Awarded 09 Apr 2026
Suppliers
1
Lots
1
1 awarded
Published
10 Apr 2026
Deadline 10 Apr 2026
Description
Commission of a cloud-based solution and associated services for a Customer Relationship Management System, required to support residents, businesses and other stakeholders with their interactions with council services.
Scope
- Reference
- HEREFCC-DN812593-98949399
- Total value
- £453,612 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 10 Apr 2026 to 30 Mar 2030
- CPV classifications
- 72500000
Submission & procedure
- Submission deadline
- 10 Apr 2026, 9:30 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£454k
Award date
09 Apr 2026
Contract start
10 Apr 2026
Contract end
30 Mar 2030
Awarded to