PS.

Customer Relationship Management System - GovService

Herefordshire CouncilcontractContracts Finder ↗Ref HEREFCC-DN812593-98949399complete

Estimated value

£454k

Awarded value

£454k

Awarded 09 Apr 2026

Suppliers

1

Lots

1

1 awarded

Published

10 Apr 2026

Deadline 10 Apr 2026

Description

Commission of a cloud-based solution and associated services for a Customer Relationship Management System, required to support residents, businesses and other stakeholders with their interactions with council services.

Scope

Reference
HEREFCC-DN812593-98949399
Total value
£453,612 excluding VAT
Commercial tool
Standalone contract
Contract dates
10 Apr 2026 to 30 Mar 2030
CPV classifications
72500000

Submission & procedure

Submission deadline
10 Apr 2026, 9:30 am

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

£454k

Award date

09 Apr 2026

Contract start

10 Apr 2026

Contract end

30 Mar 2030

Awarded to
GL
Granicus-Firmstep Limited