Network Management Contact Centre
Estimated value
£52.4m
Awarded value
£52.4m
Awarded 31 Jul 2013
Suppliers
1
Lots
1
1 awarded
Published
13 Feb 2018
Deadline 16 Jun 2013
Description
A Call off from the DWP Contact Centre Services Framework. Covers service lines for: Pension Credit claims, Pension Credit enquiries, State Pension enquiries, LA/AA, claim packs, Winter Fuel enquiry line, NiNo appointments, National Benefit Fraud Hotline
Scope
- Reference
- ecm_1349
- Total value
- £52,361,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 28 Aug 2013 to 30 Jul 2018
- CPV classifications
- 79512000
Submission & procedure
- Submission deadline
- 16 Jun 2013, 11:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£52.4m
Award date
31 Jul 2013
Contract start
28 Aug 2013
Contract end
30 Jul 2018
Awarded to