West Midlands Trains, Greater Anglia, and East Midlands Rail Shared Services - Customer Experience and Delay Repay
Estimated value
—
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
18 Jun 2021
This is a preliminary market engagement notice
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Description
Abellio Transport Holdings Limited will be tendering on behalf of the following Train Operating Companies (TOC's); West Midlands Trains (WMT), Greater Anglia (GA) and East Midlands Rail (EMR) for Customer Experience and Delay Repay Shared Services. The Customer Experience service includes but not limited to, back-office processing, telephony, business fulfilment and reporting.
Scope
- Reference
- ocds-h6vhtk-02bdea
- Commercial tool
- Standalone contract
- Main category
- services
- Contract locations
- UK