Friends and Family Test (FFT)
Mid and South Essex NHS Foundation TrustcontractFind a Tender ↗Ref ocds-h6vhtk-05ea77Procurement Act 2023closed for bids
Estimated value
£500k
services
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
22 Apr 2026
Deadline 20 May 2026
Description
The NHS Friends and Family Test (FFT) is an important tool to help people who use NHS services have the opportunity to provide feedback on their experience. MSEFT is opening this opportunity to tender for the provision of this service
Scope
- Reference
- C441510
- Total value
- £500,000 excluding VAT£600,000 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 31 Aug 2026 to 31 Aug 2029Possible extension to 31 Aug 2031
two (2) twelve (12) month extension periods
- Main category
- services
- CPV classifications
- 64212200
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Technical Envelope | Technical Requirements | quality | 60.00% |
| Commercial Envelope | Commercial Envelope Assessment | cost | 30.00% |
| Social Value Envelope | Social Value Envelope Assessment | quality | 10.00% |
Submission & procedure
- Enquiry deadline
- 01 May 2026, 5:00 pm
- Submission deadline
- 20 May 2026, 9:52 am
- Submission address
- Documentation and Submission can be found through the Atamis e-Tendering portal. By searching C441510 or Friends and Family Test - Patient Experience https://atamis-1928.my.site.com/s/Welcome
- Electronic submission
- Yes
- Procedure
- Open procedure