The Provision of Mystery Shoppers

Construction Industry Training BoardcontractFind a TenderRef ocds-h6vhtk-067cc9Procurement Act 2023SME suitableactive

Estimated value

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

07 Jul 2026

Description

CITB operates mystery shops with the core objective of consistently monitoring testing and training centres to provide CITB with assurance that those centres are operating and following the scheme rules for each product and are delivering the standards and customer experience CITB expects.

Scope

Reference
ocds-h6vhtk-067cc9
Commercial tool
Standalone contract
Contract dates
21 Jul 2026 to 20 Jul 2029
Possible extension to 19 Jul 2030

3 years with an option to extend for 1 year (3+1)

CPV classifications
79310000
Contract locations
Peterborough, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
PricePriceprice30.00%
TechnicalTechnicalquality70.00%

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Awarded to