Omni Channel Contact Centre Solution
Care Quality CommissioncontractFind a Tender ↗Ref ocds-h6vhtk-0658c4Procurement Act 2023SME suitableplanned
Estimated value
£1.1m
goods
Awarded value
—
Suppliers
0
Lots
1
0 awarded
Published
20 Feb 2026
This is a preliminary market engagement notice
Map the supplier landscape and document your shortlist before opening the tender. The market simulation produces a defensible audit record you can attach to your procurement file.
Description
This is a UK1 Pipeline Notice. Contact Centre Software requirement for CQCs Omni channel solution. Planned Sourcing route: Call-off from a framework agreement
Scope
- Reference
- ocds-h6vhtk-0658c4
- Total value
- £1,091,753.56 excluding VAT£1,310,104.27 including VAT
- Commercial tool
- Standalone contract
- Contract dates
- 02 Apr 2029 to 31 Mar 2031Possible extension to 31 Mar 2033
- Main category
- goods
- CPV classifications
- 48000000
- Particular suitability
- Small and medium-sized enterprises (SME)