Extension - Patient & Healthcare Communications & Related IT Services

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Estimated value

services

Awarded value

Suppliers

37

23 SME

Lots

7

7 awarded

Published

01 Sept 2025

Description

This Contract Award is published following a successful completion of 10 days for the Voluntary Ex-Ante Transparency Notice. The details of the notice are - F15: Voluntary ex ante transparency notice Notice identifier: 2025/S 000-049963 Procurement identifier (OCID): ocds-h6vhtk-058ad3 Published 19 August 2025, 5:20pm The details of the Framework Agreement are provided below. NHS Commercial Solutions awarded this Framework Agreement following a procurement using the Restricted Procedure as directed by the Public Contracts Regulations 2015 (as amended), in which NHS Commercial Solutions placed a notice to establish a multiple supplier framework (ref: 2020/S145-358199). Multiple suppliers were successful in each lot and have been appointed to the Framework, which has been let for four years. The Framework has been structured to incorporate ten lots of which seven were awarded. These are: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In Management System Lot 5: Apps Development Services Lot 6: Social Marketing Services – Not awarded Lot 7: Video Conferencing System Lot 8: In-Patient Infotainment Management System– Not awarded Lot 9: Medical Representative Check-In Software System – Not awarded Lot 10: Bespoke Services

Scope

Reference
4909-3327
Commercial tool
Standalone contract
Main category
services
CPV classifications
48512000
48515000
64200000
64210000
64216120
79512000
32000000
32320000
32510000
48000000
64216100
72000000
72230000
72400000
30200000
30231300
31682230
39133000
72300000
48983000
72260000
32232000
72212515
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
price

Submission & procedure

Procedure
Restricted procedure

Award details· 7 awards

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end

Lots · 7 total

Divisions of the contract. Each lot can be awarded separately.

View all →
LotTitleEst. valueStatus
1Patient Messaging Servicescancelled
2Medical Messaging Application (Pager Replacement)cancelled
3Kiosk Display (Digital Signage)cancelled
4Patient Check-In Management Systemcancelled
5App Development Servicescancelled