Customer Portal
Estimated value
£185k
Awarded value
£185k
Awarded 22 Jan 2026
Suppliers
1
Lots
1
1 awarded
Published
26 Feb 2026
Deadline 11 Dec 2025
Description
Provision of a cloud based resident self-service portal. The service enables residents to manage tenancy information, report and diagnose repairs, book and amend appointments, receive notifications and access related digital services.
Scope
- Reference
- SHL2025 009
- Total value
- £184,554 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 20 Dec 2025 to 19 Dec 2027
- CPV classifications
- 48000000 72222300
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 11 Dec 2025, 12:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£185k
Award date
22 Jan 2026
Contract start
20 Dec 2025
Contract end
19 Dec 2027
Awarded to