4241.EFM.JR.24 - CCTV Surveillance System (Software Platform, Maintenance and Technical Support)

Dear Sirs This tender requirement is being conducted on behalf of the Security Services Management to upgrade and change our CCTV software provision and the maintenance and technical support requirements / provision around such. This is a one stage open tender. The main scope covers:- - Supply and installation of CCTV management software compatible with existing hardware. Maintenance and Support is required. - CCTV maintenance and installation and technical support. The maintenance contract is essential in ensuring all equipment relating to the CCTV operation remains in optimal condition whilst also providing expert advice into the development and future proofing of the service in relation to developing technologies. The requirement covers matters such as but not necessarily limited to replacement of end-of-life equipment, installation of new and exiting cameras and equipment, replacement and or upgrade of hardware and other infrastructure if required. Compliance with GDPR is vital. Both the software and the maintenance offer must have dedicated customer service support, and technical support. The full technical specification and further information about the requirements can be found in the tender documentation which will be made available to you on within In-Tend once you have expressed your interest. The tender documents can be downloaded by registering and expressing your interest on the University`s e-tendering system https://in-tendhost.co.uk/Sheffield. If you have any questions or comments in relation to this tender they must be submitted via the In-tend System, this can be accessed at https://in-tendhost.co.uk/Sheffield. Completed tenders must be returned through the same e-tendering system.