Revenue Protection Back Office

Transport for Wales Rail Limited (Utility Buyer)contractFind a TenderRef ocds-h6vhtk-06a2cdProcurement Act 2023SME suitableVCSE suitableactive

Estimated value

£1.2m

goods

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

13 Jul 2026

Deadline 10 Aug 2026

Description

TfW is seeking to establish a stable, medium‑term managed service that integrates both revenue protection back‑office operations and a technology platform supporting the full penalty fare lifecycle.

Scope

Reference
TFW0943.00
Total value
£1,220,000 excluding VAT
£1,464,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
13 Sept 2026 to 13 Sept 2029
Possible extension to 13 Sept 2031

Optional extensions: 1 year + 1 year

Main category
goods
CPV classifications
48100000
Contract locations
UK, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality60%quality
Commercial40%price

Submission & procedure

Enquiry deadline
27 Jul 2026, 11:00 am
Submission deadline
10 Aug 2026, 4:00 pm
Submission address
Via the TfW Atamis Procurement Portal (https://tfw.my.site.com/s/Welcome) using code: C0207.Once you have registered, you will find the home screen with various access links. To view and register onto any Transport for Wales tender opportunities, click on the ‘Find Opportunities’ section on the home page. Once you have registered for the tenders you are interested in, return to the home page where you’ll find the ‘My Proposals and Quotes’ button.
Electronic submission
Yes
Procedure
Competitive flexible procedure