Membership Recruitment & Promotion of Products

Historic Environment ScotlandcontractFind a TenderRef ocds-h6vhtk-03969c32014L0024active
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Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

06 Mar 2023

Description

Historic Environment Scotland is looking for a highly experienced and flexible team who can provide a service selling memberships, admissions products and where appropriate, encouraging donations. Outstanding communication skills will be expected, and it is vital that they can engage with our visitors in an appropriate way. The team will have a positive attitude and will be able to work alongside the HES operations team on site. There must also be a high level of motivation to achieve targets. Stirling Castle is a key site for HES and the work will predominantly be based there. In peak season 2022 (April to October), Stirling Castle welcomed 354,819 visitors through its doors. 24% of which were Scots, 19% rest of the UK and 57% were from overseas. The successful team must be confident and skilled at selling in an international environment. There may be a requirement for work at other sites throughout the season, this will depend on visitor numbers and any special events that are being held. The contract will cover our peak season which is April through to late October.

Scope

Reference
HES/C/4174
Commercial tool
Standalone contract
Contract dates
02 Apr 2023 to 31 Mar 2025

After the initial 2 year contract period, there will be an option to extend the contract by a further 2 years which will be reviewed annually.

Main category
services
Contract locations
Scotland

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Relevant Experience25quality
Method of delivery30quality
Security accreditations5quality
Environmental Impact5quality
Fair Work Practices5quality
30price

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end