PS.

Mediation and Disagreement Resolution Services

Cumberland CouncilcontractFind a Tender ↗Ref ocds-h6vhtk-05df23Procurement Act 2023Light-touch servicesSME suitableVCSE suitableactive

Estimated value

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Awarded value

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Suppliers

1

1 SME

Lots

1

1 awarded

Published

15 Apr 2026

Description

Cumberland Council have commissioned a provider to deliver Mediation and Disagreement Resolution Services for parents/carers of children and young people with Special Educational Needs and Disabilities (SEND). These services aim to resolve disputes before an appeal is lodged with the First-tier Tribunal ("the Tribunal") about a local authority decision. Supporting outcomes in relation to this and the Council's Delivery Plan 2025-27 includes the following priorities: • Improving outcomes for children and families • Promoting health and wellbeing Disagreements can include the local authority's or an education provider's duties and provision, health and social care provision through the EHCP process and school exclusions for children with SEND.

Scope

Reference
ocds-h6vhtk-05df23
Commercial tool
Standalone contract
Contract dates
31 Mar 2026 to 31 Mar 2029
Possible extension to 31 Mar 2031

There is the potential for a contract extension of two x up to 12 months, depending on both the success in achieving the required outcomes and availability of further funding.

CPV classifications
85300000
Contract locations
North West England, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Quality—quality70.00%
Price—price20.00%
Social Value—quality10.00%

Submission & procedure

Procedure
Below threshold - open competition

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

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Award date

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Contract start

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Contract end

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Awarded to
WM
WHY MEDIATE LIMITED
CH 09148466
SME