Telephone Cloud Service Solution

Financial Services Compensation SchemecontractFind a TenderRef ocds-h6vhtk-0363bf32014L0024active
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Estimated value

services

Awarded value

Suppliers

1

1 SME

Lots

1

1 awarded

Published

31 Mar 2023

Description

FSCS has appointed Service Provider for a new Telephone Cloud Service Solution, this will cover licences, implementation, and support & maintenance.

Scope

Reference
ocds-h6vhtk-0363bf
Commercial tool
Standalone contract
Contract dates

This includes the option to extend annually for up-to five years. Therefore the contract duration is 2 years + 1 + 1+ 1 + 1+ 1

Main category
services
Contract locations
UK

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Foundation Services18quality
Future Services12quality
Service Management9quality
Implementation12quality
Account Management inc Scalability9quality
Key Contracting Principles10quality
Cost30cost

Submission & procedure

Procedure
Open procedure

Award details

Awarded supplier(s), contract period and value as published in the award notice.

Awarded value

Award date

Contract start

Contract end