Language Services - Lot 3
Estimated value
—
services
Awarded value
—
Suppliers
1
1 SME
Lots
1
1 awarded
Published
22 Jan 2026
Description
The provision of Visual and Tactile Communications including face to face, and video interpreting services. This Lot will enable communication to take place between Deaf, Deafblind and others requiring support.
Scope
- Reference
- ocds-h6vhtk-04a54f
- Commercial tool
- Standalone contract
- Contract dates
- 04 Oct 2026 to —
An initial period of four years with extension options of one plus one plus one (4+1+1+1).
- Main category
- services
- CPV classifications
- 79540000
- Contract locations
- UK
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Mobilisation and Transition | 7.5% | quality | — |
| Booking Service – Development, Implementation and Maintenance | 15% | quality | — |
| Delivery of Bookings | 15% | quality | — |
| Staff recruitment, retention and performance | 3.75% | quality | — |
| Supplier Telephone Helpdesk | 7.5% | quality | — |
| Complaints and Feedback | 7.5% | quality | — |
| Stakeholder engagement and Continuous Improvement | 3.75% | quality | — |
| Interpreter Recruitment | 15% | quality | — |
| Training and Quality Management | 7.5% | quality | — |
| Fraud, Corruption and Bribery | 3.75% | quality | — |
| — | Price Per Quality Point | price | — |
Submission & procedure
- Procedure
- Open procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
—
Award date
—
Contract start
—
Contract end
—
Awarded to