ID 6564562 DoJ - Northern Ireland Prison Service - Prisoner Telephone System

contractFind a TenderRef ocds-h6vhtk-06ae24Procurement Act 2023Concession contractactive

Estimated value

£6.5m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

04 Jun 2026

Deadline 01 Jul 2026

Description

The Northern Ireland Prison Service (NIPS) is an executive agency of the Department of Justice, Northern Ireland. The current prisoner population is 1,884 (as of 26/03/26) with Hydebank Wood College and Women’s Prison holding 55 males and 111 female prisoners, 1,246 prisoners at HMP Maghaberry Prison and 472 at HMP Magilligan Prison. This Requirement is to cover the supply of telephone equipment and/or services capable of providing a telephone system for prisoners at Maghaberry and Magilligan Prisons and Hydebank Wood Secure College and Woman’s Prison. Suppliers should refer to ID 6564562 Specification Schedule for full detail on the requirements of this contract. The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.

Scope

Reference
ID 6564562
Total value
£6,480,000 excluding VAT
£7,776,000 including VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
15 Sept 2026 to 31 Mar 2032
Possible extension to 31 Mar 2036

The contract will commence upon the Award Date or a date as stimulated within the Letter of Award and it is anticipated that the solution Go Live Date will be 01 April 2027. The contract will have an initial operational core term of five years from the Go Live Date. In addition the contract will also include two optional 24-month extension periods, if required by the NIPS.

Main category
services
CPV classifications
64200000
32000000
32500000
32540000
32550000
64000000
64210000
72000000

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
AC1 Proposed SolutionAs per Tender Documentationquality31.20%
AC2 Implementation PlanAs per Tender Documentationquality17.60%
AC3 Contract Management, Helpdesk and ReportingAs per Tender Documentationquality8.80%
AC4 Business ContinuityAs per Tender Documentationquality4.00%
AC5 Key Personnel Experience of Security and LegislationAs per Tender Documentationquality4.00%
AC6 Data ProtectionAs per Tender Documentationquality4.00%
AC7 Social ValueAs per Tender Documentationquality10.40%
AC 8 Total CostAs per Tender Documentationcost16.00%
AC9 Call RateThe 4% weighting is broken down into two sub-criteria as follows; Difference between UK and RoI Landline & Fixed Rates in comparison with International Rates - 2% Difference between UK and RoI Mobile in comparison with International Rates - 2% Further detail is provided within the Tender Documentationcost4.00%

Submission & procedure

Enquiry deadline
22 Jun 2026, 10:59 pm
Submission deadline
01 Jul 2026, 10:59 pm
Submission address
Tenders must be submitted electronically via the relevant Call for Tender (CfT) opportunity on eTendersNI, website details immediately below. Paper submissions will not be accepted or considered and will be rejected by the Contracting Authority / Buyer. The tender documents are available with unrestricted and full direct access, free of charge, at: URL https://etendersni.gov.uk/epps
Electronic submission
Yes
Procedure
Competitive flexible procedure