Soroco Scout-Contact Centre Automation
Hertfordshire ConstabularycontractContracts Finder ↗Ref CF-0013700D4K000001WteKUASSME suitableVCSE suitablecomplete
Estimated value
£76k
Awarded value
£76k
Awarded 23 Feb 2024
Suppliers
1
Lots
1
1 awarded
Published
26 Feb 2024
Deadline 29 Jan 2024
Description
Agilisys are looking to deploy sorocco scout software into the FCR to help identify duplication of input or processes within the FCR call handling and deployment cycle to increase capacity through automation of processes.
Scope
- Reference
- CF-0013700D4K000001WteKUAS
- Total value
- £76,000 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 30 Jan 2024 to 29 Apr 2024
- CPV classifications
- 72266000
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Submission deadline
- 29 Jan 2024, 12:00 pm
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£76k
Award date
23 Feb 2024
Contract start
30 Jan 2024
Contract end
29 Apr 2024
Awarded to