Strategic CRM Platform
Estimated value
—
Awarded value
£1.1m
Awarded 05 Mar 2026
Suppliers
1
1 SME
Lots
1
1 awarded
Published
11 Mar 2026
Description
Lancaster University has procured a strategic CRM platform to deliver a transformative student and staff experience, aligning closely with our strategic ambition of becoming a globally recognised leader among higher education institutions.
Scope
- Reference
- SP251418
- Commercial tool
- Standalone contract
- Contract dates
- 31 Jul 2025 to 31 Jul 2030
- CPV classifications
- 48000000
- Contract locations
- North West England, United Kingdom
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Quality | — | quality | — |
| Price | — | price | — |
Participation
Conditions suppliers must meet to bid.
As set out in the Procurement Documents
As per the Invitation to Participate document
Submission & procedure
- Procedure
- Competitive flexible procedure
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£1.1m
Award date
05 Mar 2026
Contract start
07 Apr 2026
Contract end
23 Apr 2028
Awarded to