CAF290-21 Cafcass further competition for Cloud Contact Centre

CafcasscontractContracts Finder ↗Ref CAFCASS001-DN554364-47311806SME suitableVCSE suitablecomplete

Estimated value

£244k

Awarded value

£244k

Awarded 14 Oct 2021

Suppliers

Lots

1 awarded

Published

28 Jan 2022

Deadline 21 Sept 2021

Other contracts from Cafcass· 10

Most recent notices published by the same contracting authority.

Title	Type	Value	Published
Background checking services	contract	£96k	17 Mar 2026
Capital Minor Works projects for Derby, Chelmsford, Peterborough and Portsmouth Cafcass reference CAF594-25	contract	—	30 Jan 2026
ITT for Cafcass new service called Enabling Family Time reference CAF592-25	contract	—	09 Jan 2026
Cafcass Framework CAF592-25 for Enabling Family Time	contract	£2.0m	05 Nov 2025
Case Working recording tool	contract	£113k	16 Apr 2025
Call for Competition for Partners that are interested in delivering a support service for families in family court proceedings - Improving Child and Family Arrangement Service (ICFA)	contract	—	26 Feb 2025
CAF477-24 - Call for Competition for Partners that are interested in delivering a support service for families in family court proceedings - Improving Child and Family Arrangement Service (ICFA)	call off	—	19 Feb 2025
Subscription based Research Services	contract	£356k	14 Jan 2025
CAF465-24 Back office software	contract	£290k	07 Jan 2025
CAF511-24 Security Services	contract	£228k	07 Jan 2025

Cross-buyer view of this supplier's public-sector wins.

Title	Type	Value	Published
Contact Centre Services	contract	£825k	31 Mar 2022
Contract Award	contract	£265k	07 Mar 2022
PR2008 - Telephony	contract	£61k	03 Nov 2021
GB-Didcot: Provision of new phone and contact centre management solution to Soha Housing	contract	£129k	27 Jul 2021
HR Telephone System	contract	£80k	10 Mar 2021
Network Services 2 (Lots 5, 10 & 13)	contract	£384.6m	09 Dec 2019
CCC Unify Replacement	contract	£368k	27 Nov 2019