Independent Health Complaints Advocacy
London Borough of EalingcontractFind a Tender ↗Ref ocds-h6vhtk-0589f9Procurement Act 2023Light-touch servicesSME suitableVCSE suitableactive
Estimated value
—
Awarded value
£252k
Awarded 21 Jan 2026
Suppliers
1
Lots
1
1 awarded
Published
29 Jan 2026
Description
Ealing Council wishes to procure an Independent Healthcare Complaints Advocacy service which will be a stand-alone service to provide support to individuals to go through the complaints procedures for health services and social care services and to assist them in finding a resolution to their complaints about the care or treatment they receive.
Scope
- Reference
- CH252404
- Commercial tool
- Standalone contract
- Contract dates
- 31 Mar 2026 to 31 Mar 2029Possible extension to 31 Mar 2031
1 option to extend for up to 2 years.
- CPV classifications
- 8531230085312310853123208531240085320000
- Contract locations
- London, United Kingdom
- Particular suitability
- Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)
Submission & procedure
- Procedure
- Below threshold - open competition
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£252k
Award date
21 Jan 2026
Contract start
31 Mar 2026
Contract end
31 Mar 2029