Contact Centre Solution - Interim
Estimated value
£243k
Awarded value
£243k
Awarded 14 May 2022
Suppliers
1
Lots
1
1 awarded
Published
06 Jun 2022
Deadline 05 Apr 2022
Description
Interim, on premise, contact centre solution to deliver current contact centre functionality whilst procurement is undertaken for long term solution. Direct Award via Lot 13 (Contact centre services) of CCS Framework Agreement RM3808 (Network Services 2). Extension option (9 months) available on this contract from 16/05/2023 to 15/02/2024
Scope
- Reference
- KMCIT-169
- Total value
- £243,299 excluding VAT
- Commercial tool
- Standalone contract
- Contract dates
- 15 May 2022 to 14 May 2023
- CPV classifications
- 72222300
- Particular suitability
- Small and medium-sized enterprises (SME)
Submission & procedure
- Submission deadline
- 05 Apr 2022, 8:00 am
Award details
Awarded supplier(s), contract period and value as published in the award notice.
Awarded value
£243k
Award date
14 May 2022
Contract start
15 May 2022
Contract end
14 May 2023
Awarded to