Mediation, Disagreement & Resolution Services

Cumberland Council is looking to recommission its Mediation, Disagreement & Resolution Services, to begin in April 2026. We are keen to engage with as many organisations as possible who may be able to provide this service. The Authority is commissioning a Provider to offer a Mediation and Disagreement Resolution Service. The Service Provider will be required to deliver mediation services to eligible parents/carers and young people. These services are designed to help parents/carers and young people resolve disagreements regarding Education, Health and Care needs assessments (EHC), plans and provision. Eligible service users include the parents/carers of children with SEND who reside in Cumberland, who have been referred to the service by the Authority and young people with SEND who are beyond post-compulsory education, but are still accessing education, who reside in Cumberland and have been referred to the service by the Authority. There will be an engagement session held on November 25th at 13:00pm via Teams.