Childrens Support Services Framework

London Borough of HackneycontractFind a TenderRef ocds-h6vhtk-05d647Procurement Act 2023SME suitableVCSE suitableplanned

Estimated value

£2.5m

services

Awarded value

Suppliers

0

Lots

1

0 awarded

Published

07 May 2026

This is a preliminary market engagement notice

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Description

**Market Engagement Update May 2026** This notice serves as an update to a previously published Pre engagement market notice. The London Borough of Hackney's Children and Families service, which is preparing for the forthcoming Support Services Framework for children, young people, and families, invites interested organisations from the voluntary, community, and independent sectors to attend a 'Pre-Tender Market Engagement' virtual event on 14th May 2026. Virtual Event Details ● Date: Thursday, 14th May 2026 ● Time: 9:30 am to 11:00 am ● Purpose: This event will be an opportunity for us to update providers on developments with the re-commissioning of the services and for them to ask any questions. ● The event will be held over the Google Meets Platform. To register attendees for the pre-tender event, interested organisations should submit their email addresses. This can be done either through the portal's messaging function or by emailing Claudette.Lewis@hackney.gov.uk with the subject line: "Support Services Framework - Pre-tender Event". Please see below for details of the previously held market engagement event. The London Borough of Hackney's Children and Families service is seeking to engage with organisations across the voluntary, community, and independent sectors in preparation for the forthcoming Support Services Framework for children, young people, and families. The framework will deliver time-limited, outcome-focused interventions that help sustain safe family arrangements, prevent escalation into care, and improve wellbeing and independence. It is a structured, transparent and flexible commissioning model that ensures consistency, quality, and value for money across Hackney's Children and Families Service. We are looking for providers who will work in partnership with the Local Authority to embed Systemic, Trauma Informed and Anti Racist Practice within their service delivery, promoting psychological safety, inclusion and collaboration with children and families. Through this framework, Hackney is focused on driving up quality and improving outcomes, supported by robust contract management, performance monitoring and reporting. This approach will strengthen accountability, support continuous improvement and ensure measurable impact in line with Hackney's statutory duties under the Children Act 1989, Children and Families Act 2014 and Equality Act 2010. The Support Services Framework will be divided into four Lots: Lot 1: Positive / Structured Activities - one-to-one support sessions to promote confidence, participation, and emotional wellbeing. These support workers will work directly with children and young people (and their families if appropriate) to support them in the home or out in the community to engage in positive or structured activities. Lot 2: Specialist mentoring support - This lot offers access to providers delivering targeted mentoring and support for children and young people. This service, staffed by specialist trained/experienced personnel, will collaborate with a child or young person's existing network to achieve specific, measurable goals. Lot 3: Community Based Parenting Assessments-Community-based family assessments and "reverse residential parenting assessments" are conducted when local authorities need to assess parenting capacity and family functioning for safeguarding or court proceedings. Often court-ordered, these assessments, including reverse residential parenting assessments at home, offer an intensive community-based alternative to residential units, fulfilling statutory duties or judicial directions. Lot 4: Crisis Intervention and Specialist Support - rapid, intensive responses for children and families experiencing acute need or risk. For example, nurses, restraint trained supported workers as well as specialist support staff trained to support/care for children with complex (physical, mental, emotional) needs and disabilities. The Notice details are also available via the London Tenders Portal: https://procontract.due-north.com/Advert?advertId=355a4b89-feaf-f011-813a-005056b64545&p=2241eb95-058a-e511-80f7-000c29c9ba21 The closing date for expressions of interest is Monday 17th November 2025 at 5pm. Interested organisations are invited to register via the messaging function on the portal or by emailing Esther.Fatoba@hackney.gov.uk with the subject line "Support Services Framework - Market Engagement". Please complete the attached short survey to register your interest by Monday 17th November.

Scope

Reference
DN795269
Total value
£2,500,000 excluding VAT
Above the relevant threshold
Commercial tool
Standalone contract
Contract dates
16 Nov 2026 to 15 Nov 2030
Possible extension to 15 Nov 2031

Option to extend for 1 year

Main category
services
CPV classifications
79310000
85300000
Contract locations
Hackney and Newham, United Kingdom
Particular suitability
Small and medium-sized enterprises (SME)Voluntary, community and social enterprises (VCSE)

Award criteria

Criteria the buyer will use to evaluate bids.

NameDescriptionTypeWeighting
Priceprice30.00%
Qualityquality70.00%

Participation

Conditions suppliers must meet to bid.

Technical ability conditions of participation are detailed below

Providers will need to demonstrate that they meet qualifying conditions in order to be considered for a place on the Framework. These will include and are not limited to the following: Currently delivering the same or similar services - this should be a pass / fail. Providers who are not already delivering similar services or an established organisation will be disqualified and their bid not accessed any further. Able to provide 2 references of similar contracts Further details of additional conditions pertaining to each lot are detailed in the online Pre Qualification Supplier Questionnaire(PSQ)’