Electrical and Mechanical Servicing for all Hot Water & Heating Service Assets & Associated Plant
Estimated value
£3.1m
Awarded value
—
Suppliers
0
Lots
1
Published
04 Aug 2025
Description
Norfolk County Council (NCC) is seeking proposals from qualified providers to deliver comprehensive compliance inspections and certification for our hot water service assets and associated Plant. This tender covers a wide range of systems, including gas boilers, oil boilers, biofuel boilers, unvented/vented water heaters, standard electrical water heaters, as well as air source and ground source heat pump systems. Our assets range from domestic systems to large commercial Boilers and associated plant. The successful provider will be expected to ensure that all systems are tested, certified, and reported in line with current regulatory standards. Our aim is to guarantee safe and efficient operation of these critical assets across the Council's portfolio. Please note that the values in this notice are an indication for the full 5 year term of the contract including extension Options. Please note that Norfolk County Council has joined the government's Devolution Priority Programme. This process has the potential to lead to the establishment of a county combined authority for Norfolk and Suffolk, with strategic powers, headed by an elected mayor. A Government has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk, being either one unitary or more than one. One of these changes could happen without the other.
Scope
- Reference
- NCCT43213
- Total value
- £3,096,227 excluding VAT£3,715,473 including VATAbove the relevant threshold
- Commercial tool
- Standalone contract
- Contract dates
- 01 Dec 2025 to 04 Dec 2028Possible extension to 04 Dec 2030
2 x12 month options to extend have been included at the discretion of Norfolk County Council.
- Main category
- services
- CPV classifications
- 7131410071334000
- Particular suitability
- Small and medium-sized enterprises (SME)
Award criteria
Criteria the buyer will use to evaluate bids.
| Name | Description | Type | Weighting |
|---|---|---|---|
| Simple description | NCCT43213 Electrical and Mechanical Servicing for all Hot Water & Heating Service Assets & Associated Plant We reserve the right during subsequent stages of the Competitive Flexible procedure to refine the award and or assessment criteria and may alter the relative importance of the award and or assessment criteria. Any amendments will therefore be communicated in full at the appropriate time. The structure of this Competitive Flexible Process is detailed below. Bidders will be invited to complete all schedules of the ITT Documentation pack and submit their initial bids including their Quality & Price submissions. Once bidders return their initial bid submissions via INTEND the first level of assessment will be a compliance check against the ITT instructions contained in this whole document. Pricing Clarifications and bidding assumptions will be assessed and dialogue maybe required during the pricing assessment stage. . NCC does however reserve the right not to dialogue at the pricing assessment stage and proceed to award . All parties that Pass the Quality Threshold score will progress to having their Price scoring added to the Quality to determine a rank order of eligible bidders. The highest scoring bidder will be awarded the contract subject to effective conclusion of standstill at NCC discretion. Annex 4 Form F Quality Evaluation is weighted 50% Each Quality Question has been broken down comprising a total weighting available of the 50% amongst each of the questions. The formula for calculation will be Weighting for each question divided by Maximum Mark available x Score received . Annex 3 Form G Pricing Evaluation is weighted 50% Pricing Clarifications and bidding assumptions will be assessed and dialogue maybe required during the pricing assessment stage. One total price will be summed as representative for the three years of the committed contract. For Price we will then use the formula Lowest Price divided by Bid Price x 50 to calculate the Price Final Score. Where bidders pricing is incomplete and this is not able to resolved / corrected within a calendar week of notifying them then they will score a zero for their pricing submission and their tender submission will be disregarded and not eligible for award.. The Quality and Price will then be added together to give a score out of 100% and bidders ranked accordingly. NCC reserve the right to undertake dialogue as part of pricing assessments if it elects to do so. Bidders will be notified during the process if this will take pace. Full tender instructions can be found in the ITT Document. | price | — |
Submission & procedure
- Submission deadline
- 04 Sept 2025, 11:00 am
- Submission address
- To express an interest and participate in this procurement applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the `tenders` section and `express an interest` to view the documentation. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk. Tenders must be submitted via https://in-tendhost.co.uk/norfolkcc
- Electronic submission
- Yes
- Procedure
- Competitive flexible procedure